Questions? We've got answers.
From choosing the right size to delivery, payments and product options, here are answers to some of the questions customers ask Sleepy Joe's most often.
01 Products & Shopping
Sleepy Joe's sells mattresses, complete bed sets, selected bases, headboards, bunk beds and bedroom furniture. Our online store focuses mainly on mattresses and bed sets, while the Vryheid showroom may have additional bedroom items available.
Our current range includes selected products from Rest Assured, Cloud Nine and Henwood, along with other products that may be available in-store.
Yes. Selected products are available as mattress-only options. On applicable products you can choose your required configuration and size before adding the item to your cart.
Yes, selected ranges include base-only options. Availability depends on the specific product and size.
Depending on the model, sizes may include Single, Three Quarter, Double, Queen and King. Not every model is available in every size, so check the options shown on the product page.
02 Choosing The Right Bed
Start by considering your preferred bed size, budget and comfort preference. If you're unsure, visit the showroom or speak to our team so we can help you compare suitable options.
You can visit our Vryheid showroom to view selected products in person and compare available beds and mattresses. Stock on display can vary.
Some models have manufacturer-specified recommended weight limits. Where we have confirmed specifications, these can be shown on the relevant product page or explained by our team.
A complete bed set includes the mattress together with the matching base. A mattress-only purchase is for customers who already have a suitable base or bed frame.
03 Delivery
Sleepy Joe's delivers throughout KwaZulu-Natal. Delivery arrangements depend on your destination, order size and product availability.
Delivery charges can vary according to location and the size of the order. Contact our team if you would like confirmation of delivery costs to your area before ordering.
Delivery times depend on stock availability and destination. Our team can provide a more accurate estimate once your order and delivery location are confirmed.
Collection may be arranged for suitable orders. Please confirm with Sleepy Joe's before travelling so we can make sure your order is ready.
04 Orders & Payments
Yes. Products listed in the Sleepy Joe's online shop can be selected and added to your cart. Choose the required configuration and size where applicable.
Available payment methods are shown during checkout. If you need assistance with payment or would like to confirm an alternative arrangement, contact the Sleepy Joe's team before ordering.
Website prices reflect the current online product information available to us. If you are unsure about a price, promotion or product configuration, contact the store for confirmation before purchasing.
Availability can change. If a product becomes unavailable after an order is placed, Sleepy Joe's will contact you to discuss availability or suitable next steps.
05 Warranties, Returns & Support
Manufacturer warranty and guarantee periods differ between brands and models. Where product-specific warranty information has been supplied by the manufacturer, it may be shown on the relevant product page.
Returns are subject to Sleepy Joe's return and refund conditions, including the condition of the product and the reason for the return. Please review our Refund & Returns Policy or contact us before returning any item.
Contact Sleepy Joe's as soon as possible with your order details and a description of the issue. Photos may be requested where relevant so that the team can assist efficiently.
You can read the full Sleepy Joe's Refund & Returns Policy on our website before placing an order.
06 Showroom & Contact
Our showroom is located at 195 Utrecht Street, Vryheid, KwaZulu-Natal.
You can contact Nicky on 078 113 8617 or Erica on 082 495 4057 for assistance with products, stock, delivery and general enquiries.
Absolutely. If you need clarification about a model, size, price, stock availability or delivery, contact us before placing the order.
Come see the beds for yourself.
Visit our Vryheid showroom to compare selected beds, mattresses and bedroom products in person, or speak directly to the Sleepy Joe's team.
Ready to find your next bed?
Browse Sleepy Joe's current range online.